Privacy Policy

• Personal details you provide — full name, email address, phone number, and delivery/farm address.
• Business details for bulk/wholesale orders — company name, NTN, or farm registration number.
• Technical data: IP address, browser type, device info, and pages visited on our site.
• Transaction records related to product purchases, pricing history, and order details.
• Cookies and tracking identifiers used to improve your browsing and shopping experience.

• To process product orders and apply current pricing — including regular price updates for our fertilizer catalog.
• To provide information on item categories, production technologies, and item-specific policies.
• To personalize your experience and recommend suitable agricultural solutions for your soil type.
• To send order confirmations, product availability notices, and seasonal pricing updates (if opted-in).
• For regulatory compliance and record-keeping as required under Pakistani law.
• To improve our website structure, product catalog, and customer service quality.

Data may be shared only when necessary with:

• Trusted logistics and delivery partners to fulfill your product orders.
• Payment processors for secure and verified transaction handling.
• Government or regulatory authorities when required by law.
• IT service providers (hosting, security) under strict confidentiality agreements.

We use cookies to enhance your experience, analyze traffic, and personalize product recommendations. Types of cookies used:

• Essential Cookies — Required for site functionality (login sessions, cart data).
• Analytics Cookies — Help us understand which product categories are most visited.
• Preference Cookies — Remember your language, region, and display settings.

As a valued Agrass International customer, you are entitled to:

• Access a copy of the personal data we hold about you.
• Request corrections to inaccurate or outdated information.
• Request deletion of your data (subject to legal retention requirements).
• Opt out of marketing communications at any time via the unsubscribe link in our emails.
• Object to certain types of data processing.

We retain your personal data only as long as necessary to:

• Fulfill the purpose for which it was collected (e.g., active account, ongoing orders).
• Meet legal, tax, or regulatory obligations applicable to our business in Pakistan.
• Resolve any disputes or enforce our agreements.

Our website may integrate with or link to third-party platforms including:

• Analytics providers (e.g., Google Analytics) to monitor site performance.
• Payment gateways for secure and reliable transaction processing.
• Cloud hosting and storage infrastructure providers.
• Agricultural technology platforms for production data and soil health reporting.

Agrass International implements industry-standard security measures including:

• SSL/TLS encryption for all data transmitted through our website.
• Strict access controls and password policies for all staff members.
• Regular security audits and vulnerability assessments.

We may update this Privacy Policy periodically to reflect changes in:

• Our business operations, product offerings, or pricing structures.
• Legal or regulatory requirements applicable in Pakistan.
• New technologies used in our production or data management processes.